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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Craig Bryant

July 19, 2024

5  out of  5 rating by Craig Bryant
"Shauna and her staff have provided my insurance needs for many years. They keep me informed of any choices or options that I may be interested in and always helpful and polite with any questions that I may have. I really appreciate their knowledge and great customer service."
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Dad Cat

July 13, 2024

5  out of  5 rating by Dad Cat
"Shauna and her staff did a great job for me in updating my account."
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Todd Opdahl

June 14, 2024

5  out of  5 rating by Todd Opdahl
"Pleasant and easy to work with."
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Linda Wilcox

June 9, 2024

4  out of  5 rating by Linda Wilcox
"Was very responsive in giving their quotes"
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Judy Hollenbeck

June 5, 2024

5  out of  5 rating by Judy Hollenbeck
"I have always had great experiences with State Farm and did again today with Joyce. Been with Shauna's office for many years and intend to continue with their coverage. Thank you,"
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Theresa Williams

May 30, 2024

5  out of  5 rating by Theresa Williams
"Very nice and knowledgeable. Everything was explained very well. I am so glad I went with State farm insurance."
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Chris Klover

May 17, 2024

5  out of  5 rating by Chris Klover
"Shauna Mickens and her staff are always ready to help me. They also review my insurance with me at least once a year to make sure I have the coverage I need. I recommend this agency for all of your insurance needs!"
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Perry Flook

May 14, 2024

5  out of  5 rating by Perry Flook
"I have had state farm insurance for over 25 years and recently my account was transferred to Mickens insurance agency, sometimes you’re apprehensive about a new agent when you’ve had the last one for over 25 years! but I must commend all of the agents and personnel at Shauna’s business, their service and instant response to any questions has been exemplary. Thank you so much and I look forward to a ongoing continued, business relationship thanks again sincerely, Perry and isabel Flook"
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vanessa berrett

March 15, 2024

5  out of  5 rating by vanessa berrett
"I've been loyal to this office for years because of their outstanding service. We have everything bundled, including our teenage drivers and it's been a great experience since day one. Thanks guys!"
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Suzi Mink

March 7, 2024

5  out of  5 rating by Suzi Mink
"Always thorough and pleasant. Well done!!"
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Nancy Cymmer

March 2, 2024

5  out of  5 rating by Nancy Cymmer
"Great people with great advice!"
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Abigail Bartlow

March 1, 2024

5  out of  5 rating by Abigail Bartlow
"I've been a customer of State Farm for several years now in more than one city and more than one state. I always appreciate the time they take to explain policies and answer any questions I might have all while being both personal and professional. Shauna and her team specifically go above and beyond to be there for you and make sure you get the best care in insurance. Thank you all for being so excellent in what you do!"
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Janet Galea

February 13, 2024

5  out of  5 rating by Janet Galea
"I called yesterday and had the BEST experience ever. Netty was outstanding, answered my questions and I ended the call with a great price on our insurance. Thank you so much for being a great neighba!!! 😂"
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Dennis Kindrick

January 23, 2024

5  out of  5 rating by Dennis Kindrick
"Been with her for over 24 years."
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Theresa Young

January 11, 2024

5  out of  5 rating by Theresa Young
"Both Shauna and Netti are amazing to work with, they make sure I am completely understanding the policies and take the time to answer any questions I have."
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P at Miller

January 4, 2024

5  out of  5 rating by P at Miller
"Shauna is very professional, and knowledgeable! I would highly recommend Shauna as your state farm agent. She definitely works for her customers."
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Kathleen McCoy

October 19, 2023

5  out of  5 rating by Kathleen McCoy
"The Mickens' agency has always been very helpful; we have used this agency since it started and have had State Farm Insurance for over 50 years. I recommend both State farm and Shauna Mickens."
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Greg Edwards

September 18, 2023

5  out of  5 rating by Greg Edwards
"Very professional, great insurance company. Really appreciate it!!"
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Chris

September 14, 2023

5  out of  5 rating by Chris
"We have worked with Shauna and her staff for several years. We get excellent service, great advice and this has helped us to make good decisions. Buying insurance with an office that values long term relationships, makes a difference. I appreciate that Shauna explains the why and how on products may benefit my family. If integrity matters to you, go visit Shauna Mickens!"
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Jenny Mattefs

July 26, 2023

5  out of  5 rating by Jenny Mattefs
"I have been with Shauna Mickens' office since I learned how to drive! A couple decades later, and I am still receiving the quality of service and care I experienced when I first came in. I have auto, home, and life insurance with State Farm. Shauna, Pam, Tiffany, Alli and others - thanks!!"
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Saif Saleh

July 24, 2023

5  out of  5 rating by Saif Saleh
"The best agent ever I’ve had a really good experience with State Farm and especially the agent they give and provide you with a really good discount especially if you are a student they try to help you as much as they could to get the best deal THANK YOU SO MUCH STATE FARM , AND THANK YOU SO MUCH STATW FARM AGENT FOR ALL OF YOUR WORK THANKS A LOT ."
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Jenny Godinez

April 21, 2023

4  out of  5 rating by Jenny Godinez
"They explain the whole process perfectly, detail by detail."
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Syreeta Ellington

February 17, 2023

5  out of  5 rating by Syreeta Ellington
"They made Changing my Insurance agents from AK to ID so easy. The staff here are friendly, knowledgeable, and care about you and your full benefits package from car insurance to life insurance for the whole family. I would recommend this location to everyone"
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Keith Hulsey

February 17, 2023

5  out of  5 rating by Keith Hulsey
"The people at Shauna Mickens State Farm are friendly and easy to work with. I have auto, renters, and life insurance with them and I am very pleased with the service and price."
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Judah Royal

January 19, 2023

5  out of  5 rating by Judah Royal
"Tiffany was very patient and professional with me while getting multiple quotes and setting up a new auto and renters policy. Valuable experience talking to a close local agent!"