State Farm® Insurance Agent Shauna Mickens

"Phenomenal customer service!"

"I really appreciate Shawna she wasn't able to insure me through the regular State Farm that I had prior however she was able to get me set up with another company that was actually cheaper by just a few dollars and got my insurance going for me the same day I really appreciate the time she took to do all this"

"Great customer service"

"Shauna and the team provide absolute top-tier service! They are incredibly friendly, knowledgeable, and always take the time to explain options clearly so you get the exact coverage you need. Navigating insurance is completely seamless with them. Highly recommend Shauna's office for total peace of mind!"

"Initially I haven’t enquired nor heard anything about StateFarm rather I was comparing policies on a third party website, the next day I got a call from StateFarm and Tiffany, the Insurance Agent was super efficient. Within 5min she collected very minimal information and provided me a attractive quote for my rental insurance. After some consideration I proceeded with them. Tiffany proactively answered all my questions and issued the insurance upon payment. I really loved their service. Hopefully in future I’ll get similar support from the team if i get into some trouble. Thanks!"

"Transferring my insurance needs to Shauna Mickens office was one of the best decisions I have made. Everyone in her office are so helpful anytime I have a question."

"I love working with this office, always nice and respectful. Answers all my questions and is always quick to respond if I email or call. I have worked with this office for over twenty years and never been disappointed."

"Rob was super helpful, getting my car insured was super straight forward and he walked me through every step."

"This agency was recommended to me when I relocated to Boise. I’m very happy with the service I received. Tiffany especially supported me through the relocation process and help me set up new policies. She was very informative and very responsive to any questions I had.I definitely recommend working with them!"

"Everyone working for Shauna Mickens office is always extremely helpful with stellar customer service!"

"I have always had a great experience with Shauna and her team! Always able to answer my questions!"

"The team at Shauna Mickens State Farm have been so helpful with any questions I have with my auto insurance and homeowners insurance, I am grateful to have them for my insurance needs."

"Such a wonderful team, especially Alex! Alex is extremely knowledgeable, professional and a great listener. I appreciate her kindness, thoroughness and follow-up."

"Shauna Mickens State Farm is always responsive to our needs. Tiffany has been our go-to agent for several years and we have developed a good working relationship with her."

"Tiffany and Joyce worked with me to determine my auto and homeowners insurance needs. Joyce was great to work. Tiffany was my main contact and she was professional, super pleasant and knowledgeable with exceptional follow-up. There's a lot of information to cover in setting up the right plan. My experience leaves me feeling that if I have to make changes or file a claim, my needs will be met with this team. Thank you Both!"

"Nettty spent 2 hours with my husband and I going over all off our policies in detail, answering our questions, and updating our policies. We really appreciated her attention to detail, knowledge, and willingness to answer our questions."

"Great to Work with!"

"Shauna Mickens -- State Farm Insurance Agency is the best. I have an automobile policy for my two vehicles, a car and a pickup truck. I have comparison shopped before signing up and I save money every year. I asked my mom to check out the prices on her two vehicles and she was surprised at the savings. Same coverage but she saves money every year also. She compared her home owner's policy and changed insurance companies. I also love the people that work for Shauna Mickens. Whenever I have a question or a problem or anything her employees are helpful, kind and treat me and my mother just like family. They are the best. I recommend that you call Shauna Mickens State Farm Insurance Agency and ask to compare your policy against what they offer and you will be surprised what they can do for you. Get treated like you deserve, like you matter. Join the Shauna Mickens State Farm family like I did. You won't be sorry."

"They are always helpful when I call in. Added renter's insurance for my daughter and it was so easy."

"This office is absolutely incredible. Rob is wonderful. The level of service is top notch. They understand that you have a life, and they work around your schedule to help you get the best service and the best products to fit your life. I recently went through some life changes and I received great recommendations on life insurance products to ensure my family is taken care of."

"I'm hoping there's no extra fees for switching my insurance over she wasn't very clear that first she said there was for a lapse which don't make sense because today was the due date and today I called and today I spoke with him"

"Since being transferred to this branch, the service has been nonexistent. I submitted a valid roadside assistance claim with the required invoices on July 17th, and they are completely ignoring my emails and refusing to process my reimbursement. I never experienced this level of poor communication with my previous agent, Ted it's a shame he had to retire. If you want a local agent who actually answers you and honors your policy when you need it, look elsewhere."

"Lazarius was a pleasure to work with and helped me bundle my Home on auto insurance saving me a ton of money for my previous insurance company. Glad I switched over and glad I got to talk with Lazarius Thank you very much. I would definitely recommend others given it a shot."

"Shauna and her staff have provided my insurance needs for many years. They keep me informed of any choices or options that I may be interested in and always helpful and polite with any questions that I may have. I really appreciate their knowledge and great customer service."

"I have renter's insurance and life insurance the price is really reasonable"