Shauna Mickens

I provide remarkable service and offer Auto, Home, Life and Business products to our customers. I also handle a lot of the claims follow-ups, problems as well as paying emergency roadside service claims. I have worked for State Farm for 41 years. In my spare time I enjoy spending time with our children & grandchildren, fishing, camping & traveling. What do I enjoy about this job? I enjoy helping people through life's good times and those unexpected moment

I have worked off and on for State Farm since I was 18. During my time with State Farm, I have been able to use my attention to detail to help our customers understand the intricacies of their protection and work hard to help in any area of our office that requires attention. After 20+ years in the community theater arena, I enjoy "playing my part" in the success of our customers and State Farm family.

Hi, I'm Annette Hancock, but am known by my nickname "Netty". I have been in the insurance business for seven years, the last four with State Farm. I love this business, because I believe in insurance, and the peace it brings when you're protected. I like to make sure our customers understand their coverage, and how their choices protect their assets, their income and their credit score.

I am grateful that I work in the Mickens agency, and work for an agent that truly leads by example. I'm surrounded by a team that is committed to being a "team". The wealth of knowledge I'm surrounded by makes me better in what I do, and makes me continually appreciate what we have to offer as representatives of State Farm. Of course, Idaho is the greatest place to be, for our wonderful customers with diversified needs.

When I'm not at work, I enjoy spending time with my husband of 32 years and our Border Collie mix, Cassie. We especially love "glamping" in the local mountains, and find our 5th wheel to be our happy place.

I’ve worked for State Farm since 1980 and have thoroughly enjoyed my career helping people protect their families. I started out working in high school as a filing clerk for a State Farm agent in Nampa and now I take care of our customers needs in the area of life insurance, health insurance and I do the insurance reviews for our customer. When I’m not working I enjoy many outdoor activities such as mountain/snow biking, road cycling, back country, skate skiing, back packing and fly fishing. I do all these things with my significant other and our two lovable pups.

I started working for Shauna Mickens State Farm in April of 2014, and have enjoyed the challenges of helping introduce new and current customers to Auto/Home/Renters/ and Life insurance. It is always exciting to help a youthful driver insure their first car, or help a newly wed protect their wedding ring, or family protect their future with life insurance. Born and raised in Southeast Idaho, I also enjoying showing my two girls, with my husband the wonders of the Idaho outdoors with as many camping excursions as we can get in during the Treasure Valley Spring, Summer and Fall.

After Graduating from the University of Montana with an Undergraduate Business Degree, I moved to Boise to be closer to family.  My father’s career was in Insurance and I have always been interested in following that path for myself.  Upon graduation, I was encouraged by my father’s good friend; a State Farm Agent, to pursue this path through State Farm.  My interview with Shauna revealed that she has the strong work ethic and pursuit of excellence in serving her community and customers that I am pursuing myself.   In our office I work to provide quotes for our customers and prospects homes, autos, and life insurance to protect their loved ones. Making every effort to assist our customers to understand our role in protecting their assets, lives and livelihood for their future.  I look forward to working with you all!

I am proud to be the newest member of the Mickens Team!  Newly planted in Idaho, I brought along my husband and 2 fur babies- Chevy and Calypso.  Born and raised in Louisiana I’m a real southern belle who loves the Outdoors and helping people.  I have been with State Farm for a year and really enjoy providing protection options for our customers, directing them to protect their assets and income with our Auto and Home policies, Personal Liability Umbrellas and most important of all our Life insurance for their family’s future.  I look forward to taking care of each one of you!

I have the privilege of greeting each and every one of our customers with a smile at the front desk.  I learned early that it is important to have the right insurance company to provide protection in case you need them.  I elected to work for State Farm because I feel they truly encompass the “Good Neighbor” concept to be there for our customers and I am excited to grow with this wonderful company and especially with Shauna Mickens team!  I personally enjoy swimming, arts and crafts and the challenge of design.  I look forward to working with each one of you to protect your Homes, Autos and especially your families with Life protection for your future!